Sticker "If a user is having a problem, it's our problem"
Steve Jobs, Co-founder of Apple Inc.
- 3x3 inches
- Easy to remove
Ships within 3-5 days.
3-5 business days
If you're unhappy with the product you've received, then we'd be happy to take it off your hands, or replace it, provided you contact us within a week of receiving the product.
What it means to us
Whenever you make something, chances are there will be weak links the good customers will let you know about. They'll possibly get pretty vocal about it. Some experts will advise you to grow thicker skin for this. “Just make your customers happy,” they might say. For us, it’s not just about listening to those problems, it’s about understanding what truly lies behind them. You have to take on your customer’s problems as if they were your own and solve them so that you can create life-improving experiences.